Atidi NRI Care - Premium Dental Care for NRIs

01

Information We Collect

Personal Information

When you use our services, we may collect personal information that you voluntarily provide, including your name, email address, phone number, postal address, date of birth, and medical/dental history relevant to your treatment.

Health Information

To provide dental care services, we collect health-related information including dental records, X-rays, treatment plans, medical history, allergies, and current medications. This information is essential for delivering safe and effective dental care.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.

02

How We Use Your Information

Service Delivery

We use your information to provide, maintain, and improve our dental care coordination services, including scheduling appointments, coordinating between treatment centers in India and follow-up care in the USA, and managing your patient records.

Communication

We use your contact information to send appointment reminders, treatment updates, post-care instructions, and respond to your inquiries. With your consent, we may also send promotional communications about our services.

Quality Improvement

We analyze usage patterns and feedback to improve our services, develop new features, and enhance user experience across our platforms.

03

Information Sharing

Healthcare Providers

We share your health information with our partner dental clinics in India and the USA as necessary to coordinate your care. This sharing is essential for treatment continuity and is conducted in compliance with applicable healthcare privacy regulations.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

04

Data Security

Protection Measures

We implement industry-standard security measures including encryption, secure servers, firewalls, and access controls to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction.

Data Storage

Your data is stored on secure servers with appropriate physical, technical, and administrative safeguards. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

05

Your Rights

Access and Correction

You have the right to access, review, and request corrections to your personal information. You may also request a copy of your health records in accordance with applicable healthcare regulations.

Opt-Out

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly. Note that you cannot opt out of service-related communications necessary for your care.

Data Deletion

Subject to legal and regulatory requirements, you may request the deletion of your personal information. Certain health records may need to be retained as required by healthcare regulations.

06

International Data Transfers

Cross-Border Transfers

As we coordinate care between India and the USA, your information may be transferred and stored in different countries. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Consent

By using our services, you consent to the transfer of your information to India, the United States, and other countries where our partners and service providers are located.

07

Policy Updates

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your Continued Use

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

08

Contact Us

Questions or Concerns

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@atidinricare.com or call us at +91 90309 91859. You may also write to us at our registered address.

PrivacyPolicy.

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